Dr. Amy Jauman, Ed.D., SMS, is an author, international speaker, and the Chief Learning Officer for the National Institute for Social Media. She focuses on using social media, experiential learning techniques, and online resources to make information meaningful to adult learners in traditional and remote business and educational environments. In 2017, she authored the NISM textbook Comprehensive Field Guide for Social Media Strategists: Master the Six Content Domains of the SMS Exam. In 2018 her second book, Certification Success: Create Your Personalized Study Plan, will be available through Kendall Hunt Publishing Company. Amy is a certified social media strategist with a master’s degree in experiential education and a doctorate in organization development.